INFOprotect Guardian Advantage

Business IT Solutions throughout the Monmouth and Ocean County

Since 2007, Infotec Networks has provided professional Managed IT Services for businesses in Monmouth and Ocean County.

Infotec Networks offers a variety of INFOprotect Guardian managed IT support plans designed especially for your particular business. The goal of any good IT support plan is to ensure that the technologies your business depends on are as trouble-free as possible.  We perform the essential preventative maintenance and provide the day-to-day IT support services your business needs to minimize unproductive downtime.

With an INFOprotect Guardian managed IT plan in effect, your business will benefit from a defined set of essential IT support services that we provide at an affordable flat monthly rate.  With a flat-rate plan, you avoid unplanned costs and we are aligned and incentivized with you company and better able to keep you and your business running as effectively and as efficiently as possible.

Our Services  Avoid Costly Business Downtime

Proactive network monitoring allows us to perform preventative maintenance and helps minimize costly business downtime.  Then when undetected problems do arise, we are better equipped with diagnostic tools already in place that give us key insight to assess the problem and quickly restore business productivity.

Without these essential services, your systems’ performance will degrade over time, causing them to slow down, hang up, and crash.  Problems will go undetected and unresolved, sometimes for weeks or months.  Preventative action allows us to detect problems early and prevent them from escalating into more serious issues that can result in expensive repairs and even more costly business downtime.

You Will Benefit From A Virtual In-House IT Department

Ted Johnson from Infotec Networks is a highly trained technology professional with over 20 years of experience.  At Infotec we continuously work with a broad array of leading business technologies and help dozens of small to mid-size organizations like yours to be more productive with technology.  Our IT Support team is available to answer your questions and resolve problems quickly.  With a flat-rate service plan, there’s no longer a reason not call for support.  We want to help!

Our INFOprotect Guardian IT Monitoring Service Will Prevent Issues Before they get Expensive

A lot of computer and network issues don't just happen abruptly. Many of them show early warning signs and sit dormant for a short time before most users even notice.

Other issues such as network connectivity and stability issues, antivirus updates and statuses, Windows Update install failures, CPU and memory issues, and general event and error tracking can provide insights and find issues before they create surprise downtime.

And even when undetected problems do arise, we are typically able to solve them faster with an array of diagnostic tools already in place that provide insight and historical system information.

This means smoother operations, more productivity, and fewer (and shorter!) technical support calls.

With Infotec Networks as your outsourced IT Partner, you can be sure to experience:

• Less Downtime - Faster resolution leads to more productivity
• Fewer Day-to-day Issues - Proactive maintenance leads to less issues in general
• More Opportunities - And more time in the day to take advantage of them
• Flat-Rate IT Budget - Know your IT expenses ahead of time, accounting will thank you!
• Infrastructure Protection - Keeping your network and devices safe and secure
• Business Continuity - Through backup and disaster recovery methods and best practices
• A Good Night's Sleep - Knowing your business is in good hands 24/7/365.

WE ARE IT EXPERTS

• Infotec Network ensures:
  • Proactive Care - Dedication to the prevention of data loss and other business technology disasters before they happen.
  • Round the Clock Maintenance - 24/7 access to remote & on-site server remediation services at a flat monthly rate
  • Live Help Desk Support - Fast and reliable IT solutions provided 24x7x365 for your business users

We partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward.  Our dedicated staff loves seeing our clients succeed.  Your success is our success, and as you grow, we grow.

Stop paying outrageously high hourly rates that can sneak their way into your bill, and get proactive with computer support that can give everyone in your company the support they need, when they need it, without the huge costs.  Our programs are designed to give you and your entire organization peace of mind when it comes to your IT.  We take the best things about hourly support, the best things about preventative maintenance, add a live help desk that anyone in your company can call anytime without an extra fee, and we bundle it all together into an easy to budget flat rate.  To keep our costs low and our clients happy, we've spent a lot of time and money investing in an infrastructure that can automatically monitor your servers and workstations, detecting problems before they cause you downtime.  The flat rate includes security patches, updates for anti-virus protection, and much more.  Best of all, so you can sleep soundly at night, we offer all this 24 hours a day, 7 days a week.  We can even include unlimited on-site support visits!  Get proactive and save time, money, and stress with Infotec Networks.

Finally budget your IT expenses

Imagine being able to finally budget your technology.  Imagine how much faster issues will get resolved if your entire staff can call for support without increasing your monthly IT expenses.  With Infotec Network’s programs, you and your staff can rest assured that you can now focus entirely on other business issues that need your attention, and not your IT.  You save money with fewer issues, less downtime, and a no-surprises flat-rate that's designed to work for small businesses.